Business Process Outsourcing
Capita, the technology-enabled business process outsourcing specialists, use our Resource Planning & Management solution to manage core operations and IT arrangements for clients in UK Emergency Services. Capita is a global organisation employing around 75,000 staff.
Prevention and Protection Case Management
Lincolnshire FRS has deployed, in conjunction with TeamWatch*, our Prevent + Protect solution. This has delivered a single case and customer relationship management system for domestic and commercial fire safety teams - and support the Service in meeting and exceeding risk and prevention targets. Read more
North Yorkshire makes administrative savings of 40%
Using TeamWatch*, North Yorkshire Fire and Rescue Service has made a major contribution to the Service’s efficiency programme – including administrative saving of 40 percent. Other benefits include streamlined management of core operational and admin functions, and improved collaboration. Read more
West Sussex sees benefits of Emergency Services-focused HR solution
West Sussex initially wished to deploy a stop-gap solution before rolling out a generic SAP® HR system already used by the local council – but after implementing TeamWatch* they changed their strategy and invested in our emergency-service specific resource management solution for the long-term future. Read more