County Durham and Darlington Fire and Rescue
John Hewitt, Deputy Chief Executive
“The Service was most impressed by the sector specific development and substantial integration that Infographics have achieved. All organisations are striving for greater value for money from their investments and we are convinced that by working in partnership with Infographics we will achieve greater process and efficiency improvements.”
Dumfries & Galloway Fire and Rescue
IT Manager, Iain Reid
"[TeamWatch*], as one of the Service’s core systems, has facilitated the on-going improvement in working practices as being an integrated system it allows for the reduction of holding duplicated data within multiple systems, thus reducing information silos within the organisation – with the added bonus that reporting can be done from one system and not have different results! The Service will develop the [TeamWatch*] system as an integrated Fire Service Resource Management System, which stores, manages and processes information related to Service Resources. [TeamWatch*] will be the only core place to store records on our people, vehicles and equipment."
Hampshire Fire and Rescue
Mick Crennell, Area Manager
"At a time when the Fire and Rescue Service is focused on achieving more with fewer resources, [TeamWatch*] has been able to help Hampshire FRS increase operational efficiency and support our efficient and flexible crewing project. This will in turn support the achievement of a reduction in staffing costs of approximately £1.5m pa. Many more benefits will be realised as the application's deeper functions are made available to users; it is recognised that the integrated nature of [TeamWatch*] will greatly assist and lead to significant operational improvements. This will, along with enhanced organisational knowledge through better use of information, release still further opportunity for improved service and efficiency."
North Yorkshire Fire and Rescue
Group Manager - Efficiencies, Jonathan Foster
"[TeamWatch*] has and continues to make significant contributions to the efficiency programme within NYFRS and is now an integral part of our day-to-day business. Although the system has been a challenge to implement, we are now reaping the true benefits of a fully integrated system which is continually being improved to serve the individual needs of NYFRS and our partner services across the UK."