We’ve provided some introductory/background information on technology solution 'genres', which are suitable for a technology or business-focused readership.
Business Process Management – also known as BPM – is a methodology and class of software solution designed to help organisations manage the way in which their core business processes are orchestrated, helping them become more efficient.
Case Management is a class of software designed to help organisations streamline their case-based business processes and manage workloads within an easy-to-use ‘electronic case file’, with procedures and workflows governed by business rules.
Enterprise Resource Management, or ERM, is a phrase we use to describe our FireWatch®/TeamWatch® solution. ERM is similar to the widely-used 'ERP' terminology, but we are defining ERM as a solution that also governs, and provides a real-time picture of, the orchestration and usage/allocation of resources across an enterprise.